Crystal JacksonLPC

Headshot of Crystal Jackson LPC


In Central Time

What was your path to becoming a therapist? What inspired you to choose this profession?

I’ve known since high school that I was very intrigued with psychology, primarily abnormal psychology. However, I knew that I didn’t want to pursue getting my master’s degree because, by golly, I’d been in school my entire life! I was ready to graduate and start adulting. Upon graduating, I started and stayed in a career in a field that brought absolutely no fulfillment. I wanted to do something I was passionate about. Deep down, I knew what that meant. After years of contemplating, I finally applied for grad school and obtained my master’s degree in professional counseling to fulfill my lifelong dream.

What does a first session with you look like?

The initial consultation will allow both you and I to determine if we’re a great fit for one another. In this first session, we will discuss what brings you into therapy, the process of therapy, and how we will work together towards reaching your goals.

How do you determine therapy goals with clients? What does that process look like?

In the initial session, I conduct what’s known as a psychosocial assessment. This helps me identify your primary concerns and triggers, while possibly uncovering unresolved issues within your past. At the end of the assessment, I compare your chief complaints with issues I’ve identified and together we determine therapeutic goals best suite your needs.




LGBTQIA related issues


Coping Skills

General Expertise





Sexuality Based Issues

Race & Cultural Identity

Bipolar disorder


In-Network Insurance


Harvard Pilgrim Healthcare


Oscar Health

Oxford Health Plans


UnitedHealthCare (UHC)



Couples Therapy


Individual Therapy

Types of Therapy

Couples Session

Individual Session


Young Adults (18-24)

Adults (25-65)

Treatment Approaches / Modalities

Cognitive Behavioral Therapy (CBT)

Eye Movement Desensitization and Reprocessing (EMDR)

Mindfulness Practices

Person-Centered Therapy

Training / Certifications

Anger Management


Basic Trauma Support


TX, LPC, 80479


Master of Arts in Professional Counseling

Work History

I firmly believe in meeting the client in where they are in their life’s journey, creating a place free of judgment or barriers. I believe everyone has the chance for personal growth and can benefit from therapy. The mind can create cognitive distortions, inaccurate thoughts that produce negative emotions. My belief is that challenging those negative thoughts at their onset is the best line of defense to keep you from reinforcing the negative thought pattern. I’ve worked with clients that have experienced depression, anxiety, grief, psychosis, relationship concerns, self-esteem, LGBT+ and all forms of trauma. I obtained therapeutic experience working in both an inpatient mental health facility and a private practice setting with various acuity levels. I have counseled diverse backgrounds and all age groups ranging from pediatrics to geriatrics.


700 Central Expressway South, Suite 400, Allen, 75013, TX