Choosing Therapy Support

Choosing Therapy's Support Teams are here to help! 

If you're ready to try therapy but want help finding a great therapist, let one of our licensed mental health professionals match you. Schedule a free, confidential consultation here.

Are you a therapist with questions about the Choosing Therapy Directory? Click here for Directory Support 

Are you a therapist with questions about the Choosing Therapy Platform? Click here for Platform Support 

Have you used the directory to connect with a therapist and need help? Click here for User Support 

If you have a general question, please feel free to email us at [email protected].

Directory Support for Therapists

To learn more about the benefits of joining the free Choosing Therapy Directory: Click Here

To claim your profile and unlock the free, expanded profile page: Click Here

Existing Choosing Therapy Directory Clients

We're here to help! 

 To log in to your existing therapist profile page: Click Here 

For helpful tips on completing/editing your Choosing Therapy Directory profile: Click Here 

If you need further assistance, please contact the Directory Support Team at: [email protected] 

The Directory Support Team can help you update profile information, photos, and videos. They can help you update availability and sync your calendar to display real-time availability. They can also assist you with resetting your password and any other questions related to the Choosing Therapy Directory.

Platform Support for Therapists

To learn more about the benefits of joining the free Choosing Therapy Platform: Click Here 

To claim your expanded directory profile and joint the Choosing Therapy Platform: Click Here

Existing Choosing Therapy Platform Clients

We're here to help! 

To access your Choosing Therapy Profile: Click Here

To log into the Choosing Therapy EHR and Telehealth Platform: Click Here 

 Please contact the Platform Support Team at: [email protected] 

The Platform Support Team can help you update appointment availability, services offered, pricing information, and billing & payment information. They can also help you troubleshoot technical issues related to the platform or your video appointments. They can also assist you with resetting your password and any other questions related to the Choosing Therapy Platform. 

User Support

Please be aware that while your therapist may be listed on the Choosing Therapy Directory, they may not be on the Choosing Therapy Platform. We can only provide support for therapists on the Platform. 

If you are a client of one of the therapists on the Platform, please attempt to communicate them through the EHR Messaging Service. You can log into your account here

If you aren't able to reach your therapist through the messaging app, please email us at: [email protected] 


Do you have a complaint to make? Please contact us at [email protected] If you are not comfortable sharing your issue in writing, provide your name and number and we will follow up with you promptly.

General User Questions

If you're a user of the directory or platform and have a general question, email us [email protected]. For your privacy and protection, please do not share any personal health information with our general support team. Personal health information should only be shared with your therapist and/or your other health providers.