Heidi HernandezLMFT

Headshot of Heidi Hernandez LMFT


In Pacific Time

What does a first session with you look like?

First, we will go over the structure of a typical session, start and end times, confidentiality agreements, and telehealth protocols. Then we will go over any questions you have for me. Second, you will have the space to discuss anything you want or what brings you to therapy. In the first session, I like to begin getting to know one another and building a relationship. I don't expect people to jump into the deep end unless that is where you want to start. Wherever you are, I will meet you. My goals are to create a safe space for you so by the end of session you feel like you've got something out of it or feel better in some way, and feel comfortable returning for a second session. I believe in taking one step at a time and one session at a time to really build a place of trust and rapport, where real work and change can happen.

What is your style/approach to therapy?

Wherever you are in your journey, I will join you as your supporter, ally, and collaborator. With my genuine empathy, compassion, and authenticity I will commit to providing you a secure, accepting, caring, and non-judgemental environment where you can feel comfortable sharing your thoughts, emotions, and challenges. We will explore your quality of life as a whole person, addressing any disruptions you may have at home, school, social settings, and/or work. We will work together to help you create a new story for yourself emphasizing your strengths and growth. It is up to you what and how much you want to share with me during our time together. You will learn skills to increase your self-awareness, manage undesirable emotions and behaviors, repair stuck areas from the past or present, strengthen your relationships and improve your overall health and wellness. I am committed to providing quality care by being intentional in asking for feedback and checking in on your progress, what's working and what’s not working so I can best accommodate to your unique needs. It would be an honor to join you in taking the next step in your journey.

How do you determine therapy goals with clients? What does that process look like?

In our sessions you will have the power to lead the discussion as you are the driver in our journey together. I will encourage you to take control of the wheel and make decisions for yourself and take accountability in the direction of your life. Some people may come in with specific goals in mind, some may come with several goals, or none at all, and that's okay! Ultimately, we will collaborate together on prioritizing a goal that you are comfortable with. We can co-write a goal together that includes your strengths, and is specific and measurable. This will help us track of your progress since the goal of therapy is not to keep you in therapy, we will need to talk about how you would know when you're ready to end or graduate from therapy. It helps to visualize and think about these questions: "What would it look like for you once the problem was solved?" "What would be different?" "What would you be doing and how would you feel?" Reflecting on these questions can help us in the process and focus on finding solutions than focusing on the problem itself.


General Expertise

In-Network Insurance

Sana Benefits



First Session


Family Therapy


Individual Therapy

Types of Therapy

Family Session

Individual Session



Young Adults (18-24)

Adults (25-65)

Adolescents (13-17)

Treatment Approaches / Modalities

Cognitive Behavioral Therapy (CBT)

Mindfulness Practices

Strength Based Therapy

Culturally Sensitive Therapy

Family Systems Therapy

Gestalt Therapy

Humanistic Therapy

Marriage and Family Therapy

Motivational Interviewing

Narrative Therapy

Person-Centered Therapy

Solution-Focused Brief Therapy

Trauma-Focused Cognitive Behavior Therapy

Training / Certifications

Racial Trauma: Healing the Healers by Dr. Joy DeGruy

Working With Multi-Stressed Families by Dr. Pamela Parkinson


CA, LMFT, LMFT125378


M.A. Counseling, School Counseling and Marriage and Family Therapy, California State University, East Bay

Work History

I am a licensed marriage and family therapist with over 10 years of counseling experience working in community based mental health clinics and public K-12 schools in the Bay Area. I provided one-on-one counseling support to children as young as 6 years old, teens, adults, group, parents, family, and crisis counseling. I have one year of experience providing telehealth due to the pandemic. I have supported individuals and families in navigating through personal difficulties and unsafe or stressful situations through building a genuine caring relationship. I have experience working with individuals with parenting issues, family or school issues, depression, anxiety, stress, grief/loss, behavioral issues and adult and childhood trauma.


20885 Redwood Rd, #279, Castro Valley, 94546, CA